Client Area Documentation
Delete Unattached Files
In the media library, there is a filter called ‘Unattached’ files. This can be used to delete files not uploaded to a post in order to free up space. Unattached mean that the media file was uploaded directly to the media library, and not from within a post editor. Note that there are cases where files […]
Note: This feature is currently in final testing phase and available soon. The user notification feature can be used to trigger notification emails to users regarding new content or for admin purposes. Due to email spamming reasons affecting deliverability and preventing excessive usage, these notifications can only be configured by contacting us. User notifications are […]
Configurable games on dashboard page
The default amount of games shown on the dashboard page is 4 games. This can be configured on the settings page. Toggle the switch and enter a number. The following options apply: Default 4 Min 4 Max 10
In order to track user usage of Client Area, Google Analytics is supported. Kindly contact us in order for us to set this up and provide you access to the Google Analytics Property and the available reports. Using your own analytics property To install the Google tag, copy the following code and paste it in […]
The default naming of Games, Promotion etc can be renamed according to your requirements on the “Settings” page. This allows you to change labels from the default “Documentation” to “Certification”, or “Promotions” to “Campaigns” for example.
Media File Upload Message
You can choose to add a message to staff, or anyone who is able to add content, to display a message on the “Upload New Media” page. This is generally used to fulfil company policy rules to clearly indicate which content may be uploaded and not.
Max Upload File Size
The max upload file size is a way to safeguard your Client Area storage and ensures uploads are completed correctly without failing. If the limit is reached, please contact support so we can increase this limitation if needed.
Dynamic Content FAQ
Dynamic content controls what users are able to see. It is important to choose the correct settings in order to not display restricted content to users that should not see it. This article explains the most common questions and solutions when content is not displayed as intended.
Dedicated Content Message
This setting allows you to set a custom message displayed to the user should the user have the direct URL to dedicated content. This can happen if customers share links between them or if staff share the direct URL of dedicated content.